Bring your users into the conversation.
UserChat is an embeddable community chat for SaaS products — helping teams capture feedback, answer questions and learn from users where the product is actually being used.
Your users are already talking. You just don't see most of it.
Support tickets capture problems. Discord and Reddit capture community. Feedback forms capture requests. But valuable conversations are fragmented across all of them. UserChat brings those conversations closer to the product.
Put the conversation where your product lives.
Embed UserChat directly into your website or SaaS product and give users a simple place to ask questions, share feedback and help each other.
Ask
Users can ask questions while using the product.
Share
Users can share feedback and feature ideas.
Learn
Product teams can discover recurring topics and user needs.
Start in minutes.
Copy the embed snippet and place UserChat wherever your users need to talk.
Every conversation can become a product insight.
Conversations happening in UserChat can help product teams identify:
- Recurring questions
- Feature requests
- Friction points
- Common topics
- Unanswered questions
AI-powered insights are part of where UserChat is headed — surfacing patterns across conversations automatically. That's not available today; right now, insights come from reading the conversations themselves in the dashboard.
Give your users a place to talk.
Start capturing the conversations happening around your product.
Create your free account